1. Introduction

YuZu Recruitment Services ("the Agency") values your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA, Act No. 4 of 2013).

This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information of candidates, clients, and website visitors in connection with our recruitment and staffing services.

2. Personal Information We Collect

We may collect and process the following types of personal information:

• Identity details (full name, ID / passport number, nationality, date of birth)
• Contact details (email, phone number, address)
• Employment history, education, qualifications, and references
• Supporting documents such as CVs, letters of reference, and certificates
• Client data: company name, registration details, and billing information
• Website data such as cookies, IP addresses, and analytics usage

3. Purpose of Processing

YuZu Recruitment Services collects and processes personal data to:

• Facilitate recruitment and placement processes
• Verify candidate qualifications and employment history
• Introduce candidates to potential employers
• Comply with employment and data protection legislation
• Manage internal communication, record-keeping, and invoicing
• Share job opportunities, training, or service updates (with consent)

4. Lawful Basis for Processing

Processing is based on one or more of the following legal grounds:

• Your explicit consent
• Contractual necessity
• Compliance with legal obligations
• Legitimate business interests including candidate sourcing, client servicing, placement facilitation, and workforce advisory activities conducted by YuZu Recruitment Services

5. Data Sharing & Disclosure

We may share personal information with:

• Verified employers or clients directly involved in recruitment processes
• Background screening and reference verification agencies
• Third-party service providers (e.g., payroll, compliance, or IT support)

YuZu Recruitment Services takes reasonable steps to ensure that all third-party service providers adhere to applicable data protection standards; however, YuZu cannot guarantee the ongoing compliance of independent third parties.

6. Data Retention & Security

Personal data will be retained for up to 24 months from the date of last engagement, unless a longer retention period is required or permitted by law, or where necessary to resolve disputes, enforce agreements, or comply with regulatory obligations.

YuZu Recruitment Services applies digital encryption, password-protected databases, and limited-access controls to protect your personal information.

7. Data Breach Notification

In the event of a data breach that compromises personal information, YuZu Recruitment Services will take reasonable steps to investigate, contain, and notify affected data subjects and the Information Regulator where required by law.

8. Website Form Data

Personal information may also be collected through website forms, enquiry submissions, or direct communication initiated by the user.

9. Limitation of Liability

While YuZu Recruitment Services implements reasonable security measures, no method of electronic storage or transmission is completely secure. YuZu does not guarantee absolute security of personal information.

10. Your Rights Under POPIA

You have the right to:

• Access your personal information held by YuZu Recruitment Services
• Request correction or deletion of inaccurate or outdated data
• Withdraw consent to processing at any time
• Lodge a complaint with the Information Regulator of South Africa if your data rights are violated

To exercise your rights, please contact info@yuzurecruit.co.za.

11. Cookies & Website Tracking

Cookies may include session cookies, analytics cookies, and functionality cookies. These are used to improve website performance and user experience. Users may manage cookie preferences via browser settings.

By continuing to use our website, you consent to our use of cookies under this policy.

12. Cross-Border Data Transfers

For international placements, personal data may be shared with employers outside South Africa. Such transfers will comply with POPIA and ensure adequate protection for your information.

13. Policy Updates

YuZu Recruitment Services reserves the right to amend or update this Privacy Policy as needed. The latest version will always be available on our website, and continued engagement with our services constitutes acceptance of the latest version.

14. Contact Information

Information Officer: Marché van Deventer / Ciara Wiese

Email: info@yuzurecruit.co.za

Website: www.yuzurecruit.co.za